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Service Before Sale
-Provide pre-sale technical support;
-Help to dispose the machine house and provide suggestions for installation;
-Help to choose genset model. capacity and function.
After Service
-Electrical connection commission and installation of equipments.
-Environment protection project .
-Residual heat utilization project.
-Fire protection inspect and test .
-Maintenance guidance.
-Fault remedy and difficult problem explanation.
-Prompt & ample supply of spare parts, timely repair.
-Gensets mandatory management .
Service Guarantee
-Set up the customer record , follow-up service and visit periodically .
-Provide the training to the operator of users periodically.
-Can arrange personnel to help the operation during holiday or special day .
-Technical support and spare parts support from the world famous manufacturers.
-Respond within 30 minutes after receiving the claim for repair from the customer, the service person will be sent within 2 hours.
-Can manage the common fault within 2 hours ,and serve malfunction in 8 hour.
Training
-On-site training of maintenance and operation.
-Technique upgrade training in the factory.
-Guidance and training in the factory.
Supporting Project
-Genset room design, installation, and commissioning.
-Environment protection and soundproof project, heat recovery project ;
-Paralleling and synchronization(main power ,genset power) project;